FAQ


 Where can I view the sample of Alpha Netting insect screen?
You are always welcome to visit our gallery. Our consultants will assist you to select the screen that will suit your needs. If needed, we could assist in taking the measurements of the window from your home to provide more accurate quotation.

 How certain that the insect screen can guarantee a mosquito free environment after installation of the insect screen?
Our aim is to provide the best solution to create a mosquito free environment. In the event, if you ever face mosquito disturbance issue after insect screen installation, kindly contact us and we will assist you accordingly.

 Can I install the insect screen if I don’t have iron grill window?
Yes, as the insect screen do not require an iron grill window to be installed. However, if the user decides to install an iron grill in the future, the screen might not fit as the size of iron grill may vary.

 Can the insect screen be installed on all types of window?
Yes. Different type of insect screen can be used on different windows. Our consultants will guide you on suitable insect screen for your windows.

 How long does it take to install the insect screen after measurement is taken?
Upon confirmation, we will take approximately 7 working days. Normally, it takes 4 hours of installation time for landed property.

 Do you have warranty for your products?
All types of insect screen have a 5 years warranty. The warranty is only applied for accessories and manufacturer defect. Human defect after installation is not included in warranty.

 What colours are available for insect screen?
The standard colour for aluminum is natural anodized(NA) or medium bronze(MB). We can spray the colour according to user preference. There are 16 colours available to choose. However, wire mesh is available only in black and silver colour.

 Can all insect screen be dismantled for washing?
All types of insect screen can be dismantled. They are very easy to dismantle and re-assemble after washing. Replacement of wire mesh is available too if the netting is broken except for magnetic insect screen.

 Do you sell DIY products?
Yes. You can provide us the dimension for the product of interest with self-installation. However, we do not encourage for self-installation because it does require very accurate measurement and installation skills. Per unit of measurement is up to 3mm differences only.

 Is quotation free of charge?
Of course, quotation is given free of charge so that our customers can make better decision, Our consultant will also provide explanation on the type of insect screen to be installed according to type of windows/doors.

 Is there any minimum square feet requirement?
Yes. We do have minimum of 6sqf requirement per panel of windows or doors

 Do you charge any for the silicone gel used?
No, we don’t. Silicone gel is used to enhance the general appearance and functionality of our products. Hence, we do not charge our customers for it.